21) Can I ask additional questions on top of the four free ones?

Absolutely! The 4Q website survey now offers advanced visitor segmentation capabilities. All 4Q website survey users can add two extra visitor segmentation questions (path to site and visit frequency) to the four core ones. Users can cross-tabulate these data points with the core 4Q website survey insights on task completion and site satisfaction to gain a clearer understanding of how well their sites are catering to the needs of their diverse visitor segments.

You can add the advanced visitor segmentation questions to your survey once you’ve started collecting data with the original, 4 question survey. Once you have your first datapoint, the “Advanced User Segmentation” option at the bottom of the page will become accessible. Click on it, and select the questions and response lists you’d like to add to your survey.  

If you want to discuss more robust survey options, click here right away to get in touch with one of iPerceptions’ solutions specialists. They’d be happy to take you through our suite of proven and powerful customer-driven optimization tools.

Got any feedback or further questions on this FAQ entry? Ask 4Q users and representatives at the 4Q website survey community at http://community.4Qsurvey.com