8) How does the invitation work?

The 4Q survey employs a two-stage invitation process. When visitors arrive at your site, we look at your invitation rate setting and trigger the invitation accordingly (ie. if your invitation rate is set to 50%, only 1 out of 2 visitors will receive the invitation). When the invitation is triggered, your visitors will be presented with an invitation to participate in a survey after their session. If they accept, a second, minimized window, which contains the survey itself, will be launched and will wait in the background for the visitor to complete their session. All visitors, whether they accept or decline the invitation to participate, will be cookied for 30 days, during which point they will not be invited at all. The 4Q website survey is designed to be a collaborative brand building exercise, not an annoying browsing interruption.

Got any feedback or further questions on this FAQ entry? Ask 4Q users and representatives at the 4Q website survey community at http://community.4Qsurvey.com