Measuring Online Customer Satisfaction | 4Q Survey

Basic

$19Monthly

  • 15-day Free Trial*

    Free Trial Limitations

    15 days, limited to one (1) user, limit of 100 respondents during the trial period.

  • 250 completed surveys
  • 1
  • Yes

    Google Analytics Data Push

    Push 4Q data into your Google Analytics dashboard

Plus

$99Monthly

Best Value

  • 15-day Free Trial*

    Free Trial Limitations

    15 days, limited to one (1) user, limit of 100 respondents during the trial period.

  • 1,000 completed surveys
  • 10
  • Yes

    Google Analytics Data Push

    Push 4Q data into your Google Analytics dashboard

Premium

$399Monthly

  • 15-day Free Trial*

    Free Trial Limitations

    15 days, limited to one (1) user, limit of 100 respondents during the trial period.

  • 5,000 completed surveys
  • 50
  • Yes

    Google Analytics Data Push AND Pull

    Pull your Google Analytics data into the 4Q Portal, in addition to pushing 4Q data to Google Analytics

Click Here for 4Q Free
Collect Structured Feedback4Q Free4Q Basic4Q Free4Q Premium
Monthly collection limit100 respondents250 respondents1,000 respondents5,000 respondents
4+2 questions: The 4Q survey coreFeature AvailableFeature AvailableFeature AvailableFeature Available
Custom PoV questionFeature AvailableFeature AvailableFeature AvailableFeature Available
Simple Javascript implementationFeature AvailableFeature AvailableFeature AvailableFeature Available
Control invitation rateFeature AvailableFeature AvailableFeature AvailableFeature Available
Invitation cookieFeature AvailableFeature AvailableFeature AvailableFeature Available
Multilingual (31 languages)Feature AvailableFeature AvailableFeature AvailableFeature Available
Customize your 4Q4Q Free4Q Basic4Q Free4Q Premium
Invitation look & feelLogoLogo &
Template
Logo &
Template
Logo &
Template
Invitation typeLayered
Discreet
Layered
Discreet
Layered
Discreet
Layered
Discreet
Advanced interface customizationFeature AvailableFeature Available
Run Insightful Analytics4Q Free4Q Basic4Q Free4Q Premium
KPI DashboardFeature AvailableFeature AvailableFeature AvailableFeature Available
Advanced analysisFeature AvailableFeature AvailableFeature AvailableFeature Available
Text comment filteringFeature AvailableFeature AvailableFeature AvailableFeature Available
Custom comment categorizationFeature AvailableFeature AvailableFeature AvailableFeature Available
Word cloudsFeature AvailableFeature Available
Concept clouds (english only)Feature AvailableFeature Available
Industry benchmarkingFeature AvailableFeature Available
Automatic alertsFeature Available
Email reportsFeature Available
Manage Your Customer Relationships4Q Free4Q Basic4Q Free4Q Premium
Flag comments for follow-upFeature AvailableFeature AvailableFeature AvailableFeature Available
Email collectionFeature AvailableFeature AvailableFeature Available
Social media linksFeature AvailableFeature Available
Include ads and couponsFeature AvailableFeature Available
Support & Administration4Q Free4Q Basic4Q Free4Q Premium
Online support communityFeature AvailableFeature AvailableFeature AvailableFeature Available
Create support ticketsFeature AvailableFeature AvailableFeature AvailableFeature Available
Data exportFeature AvailableFeature AvailableFeature AvailableFeature Available
Survey metricsFeature AvailableFeature AvailableFeature Available
Multi-user managementFeature AvailableFeature Available
Control roles and permissionsFeature AvailableFeature Available
Google Analytics - Clickstream Integration4Q Free4Q Basic4Q Free4Q Premium
Push 4Q data into GAFeature AvailableFeature AvailableFeature AvailableFeature Available
Locate users via GeolocationFeature AvailableFeature AvailableFeature AvailableFeature Available
Collect browser informationFeature AvailableFeature AvailableFeature AvailableFeature Available
Pull GA data into 4QFeature Available



Try before you buy – No credit card required

In order to fully evaluate any of our solutions before committing to buy, you will automatically be granted a 15-day hassle-free trial period on any new subscription (Basic, Plus, or Premium):



-No credit card information is required to access any 4Q Trial version

-There is no automatic charge at the end of the trial period

-You can swap between any 4Q solution during your trial period for free

-Access to the full product level of your choice without any feature restrictions

-No data will be lost when the trial is finished: the data will carry over to the paid/free plan of your choice after 15 days

Limitations during the trial period

The free trial allows you to get up and running while benefiting from all the features of your selected product. However, there are some limitations in effect during the trial period.



-Trial is limited to 15 days, after which your survey collection will automatically stop. You must select a plan to continue collection

-Only 1 user is allowed on a Free Trial, even if the plan you select allows for multiple users

-A maximum of 100 respondents are allowed during the Free Trial, even if the plan you select has a collection limit greater than 100 respondents (Basic, Plus, Premium)

-The Free Trial period cannot be repeated or extended